Epic provides you with:

• Importing data from Ebay and Channel Advisor, as well as manual order entry and consolidation of orders from these routes. It can also import data from your e-commerce website, seamlessly if you're using our Homegrown package.
• Purchase orders for your suppliers. You can print them and put them in the post, or much better, output them to .pdf files and simply email them. While the formats supplied can be used by almost any business, we can add your logo to give it a professional image.
• If you hold stock yourself, picking lists and mailing labels. The labels are created as text files which you can import into your consignor's mailing label system.
• Data imports from your consignor to record tracking numbers against orders in Epic, so that when a customer calls to find out what's happened to their order, the information's at your fingertips.
• Management information, lists of stock held, sales, orders in the system for long periods and so on.

Epic's very 'no-frills' in appearance, built for speed and without impediments to the visually-disabled. The database-driven system's geared to holding large numbers of products, orders and customers and to letting you find them quickly. Access is controlled by username and password, keeping your data confidential with automatic logouts after an hour's inactivity, to prevent one of the commonest form of intrusion, the unattended, logged-in computer. All records of any kind are tagged with their creation date and the name of the person who created it, and also the most recent change is similarly recorded.

While having a stong degree of interoperability, e.g. when you're examining a product, you can see the orders for it and then from the order you can view the customer's details, a "breadcrumb" menu lets you know where you are in the system at any time and lets you retrace your steps. The system's easy to use, and even those people who struggle with computers soon find their way with it.

See some sample screen grabs (click on an image to see the full-sized version in another tab or window):

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So, is Epic right for you?

• If you're just starting out in online trading with ambitions to grow big, it can channel you into building a well-organised and soundly run business.
• If you're already trading and finding you can't cope with a mass of paperwork or you're holding everything on a gigantic spreadsheet that takes an eternity to load, it can make accessing your data quick and easy. You need never lose or forget orders again.
• If you're struggling to cope with the volume of orders, Epic's first ever client found it reduced the time spent servicing them by 3-4 hours a day. This is time you could spend sourcing new products, working on advertising or doing your accounts instead of the donkey-work of fulfilling orders. And, if you consider employing a temp to carry out this work for you, you'll see the system pays for itself in a matter of months.
• If you need to travel on business frequently, you can monitor how your associates back home are handling things from any computer hooked up to the internet.

Use the contact form to find out more about integrating Epic into your workflow and get a quote on this revolutionary new service.

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